Shipping Guide

Important Notes:

Order processing: For orders to France and Spain, please allow 5 business days after successful payment for us to process and dispatch your order. You will receive a shipping notification once your order is dispatched.

Estimated shipping time: For deliveries to France and Spain, please allow approximately 15 business days after dispatch. This shipping estimate does not include the 5-business-day processing period.

Actual delivery times vary by destination country and may be affected by flight schedules, weather conditions, and other external factors. Please refer to the tracking information for the most accurate delivery updates.

Shipping Support: In case of delayed or lost shipments, please contact our customer service for assistance.

Customs: If your order is detained by customs, we will reship it once free of charge.

Email: letpay@foxmail.com. Customer support: Every day, 09:00–23:00 Beijing time (UTC+8).